Prinergy Troubleshooting - Creo ColorMatcher reports an error and complains that it cannot create a temporary pathname

Creo ColorMatcher reports an error and complains that it cannot create a temporary pathname


Product		Prinergy Connect 2.1 Level 15
Platform
Operating system

Error		CreoColormatchOnYcs176-83:Color Matcher - Creo Error: Failed to create a temporary pathname in the directory "E:\Temp"; The file exists. (code: 80) while performing color-match.[1226002]

Symptoms		Creo Colormatcher fails with an error message. The temp folder has 65535 temporary files with names all starting with the prefix "GFI" and ending with ".tmp".

Cause		For every task Creo Colormatcher creates a temporary file that it does not delete from the temp folder. If there are 65535 such temporary files already created in the temp folder, Creo Colormatcher fails attempting to create more temporary files.

Solution		Periodically delete the GFI*.tmp files from the temporary folder. This was fixed in 2.1.0.18, 2.2.0.2 Permanent fix:

See also

Keywords		color, Creo PDF ColorMatcher, PDF

Technical contact(s)		Glen Cairns
Submitted by		Glen Cairns
Date submitted		18 Jun 2003