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Very large PDF file causes a normalizer failure in Prinergy


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite

Platform

 

Operating system

 


Error

 

PDF Library Error: A file write error has occurred. (1074397192)


Symptoms

 

Refining fails and reports the error message: PDF Library Error: A file write error has occurred. (1074397192)


Cause

  The file exceeds the Adobe 2GB limit when it is being saved at the end of the Optimize section of the Process Plan.


Solution

 

Turn off "Alternate Image Generation" in the Optimize section of the Process Plan.

Permanent fix:


See also

 


Keywords

 

normalizer, PDF, refiner


Technical contact(s)
 

Ken Lew

Submitted by
 

Ken Lew

Date submitted
 

28 Oct 2003


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