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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy 2.2 | |
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Operating system |
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Error |
None. |
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Symptoms |
When you produce a DCS Raster file with "Respect Mac Filenames" turned off, if there are unconverted spots in the file, the resulting DCS files will not work properly. The files will not open in Copydot Toolkit or on the Kodak Approval. |
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Cause |
The header information is not being generated properly. | |
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Solution |
In the DCS Raster process plan, turn on "Respect Mac Filenames" in the device tab. This is fixed in Prinergy 2.3. Permanent fix: |
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See also |
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Keywords |
file formats, Macintosh, process plans, spot color |
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Technical contact(s) |
Ken Lew |
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Submitted by |
Ken Lew |
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Date submitted |
08 Apr 2004 |
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