Prinergy Troubleshooting - Contone output fails, and reports error: "Resolution not found in screening configuration file"

Contone output fails, and reports error: "Resolution not found in screening configuration file"


Product		Prinergy 2.2
Platform
Operating system

Error		Error from Heidelberg screening plug-in: Resolution not found in screening configuration file[1112022]

Symptoms		Contone output fails.

Cause		Even though contone output (for example, no screening, shades=256) has been selected and the Calibration and Screening pane is grayed out, the screening parameters are still processed. This could result in an error, especially if Use Document Screening was selected and there are screens specified in the document that don't exist on the system.

Solution		Select "Override all Screening". To do this: 1. Turn on Calibration and Screening by setting Shades=1 in the Render tab. 2. Select "Override all Screening" in the "Calibration and Screening" tab. 3. Set Shades=256 as it was before in the Render tab. Permanent fix:

See also

Keywords		output, RIP, screening

Technical contact(s)		Ken Lew
Submitted by		Ken Lew
Date submitted		19 Oct 2004