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Product |
Prinergy 3.1.0.3 | |
Platform |
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Operating system |
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Error |
E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 780C1BE7 std::locale::facet::_Incref+15 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 780C4F27 std::ios_base::getloc+22 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 780D0710 std::basic_ostream<unsigned short,std::char_traits<unsigned short> >::operator<<+67 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 0044A031 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 0044413B E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 0042B764 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 0042ACCD E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 004E07B2 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: 7C4E87F5 DosDateTimeToFileTime+3172 E 27Sep06 06:05:22.515-PDT [7328.7440] YCS3165-1551 ARAXI deltajtr.main ?: ?: traceback complete. i 27Sep06 06:05:23.750-PDT [3356.3380] YCS3165-1551 ARAXI PDeviceAndServiceD.XCON_Callback DASS_DatabaseMgr.cpp(428): The 'D04_Autoflow' service has requested a restart. i 27Sep06 06:05:28.750-PDT [3356.3380] YCS3165-1551 ARAXI PDeviceAndServiceD.XCON_Callback DASS_Service.cpp(516): Starting JTP: deltajtr.exe local D04_Autoflow X 27Sep06 06:05:28.750-PDT [3356.3380] YCS3165-1551 ARAXI PDeviceAndServiceD.XCON_Callback DASS_OpCon.cpp(166): Message from Extreme: operation completed successfully: StartJTPConfirmed. i 27Sep06 06:05:28.781-PDT [7276.7664] YCS3165-1551 ARAXI deltajtr.main XJTP_Application.cpp(501): Creo JTPMar 4 2003 E 27Sep06 06:05:29.796-PDT [7276.7664] YCS3165-1551 ARAXI deltajtr.main APPL_Application.cpp(189): A structured exception was caught. Please wait for the stack trace report to be formatted... E 27Sep06 06:05:29.796-PDT [7276.7664] YCS3165-1551 ARAXI deltajtr.main ?: ?: System exception C0000005 (ACCESS_VIOLATION) at address 780c1be7 |
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Symptoms |
When you try to output a job via Delta Bridge, the JTP disconects and then re-starts and then crashes continuously. |
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Cause |
Deltajtr.exe was in the wrong location. | |
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Solution |
1. change HKEY_LOCAL_MACHINE\SOFTWARE\Creo\Araxi\Settings\Default\DASS\JTPModels\Bridge - Delta Technology\ExecutableName from deltajtr.exe to Old_VC6_Compiled\deltajtr.exe 2. move deltajtr.exe from %AraxiHome%\AdobeExtreme\bin to %AraxiHome%\AdobeExtreme\bin\Old_VC6_Compiled Permanent fix: |
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See also |
KLEW-545 |
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Keywords |
Delta |
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Technical contact(s) |
Ken Lew |
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Submitted by |
Ken Lew |
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Date submitted |
06 Nov 2006 |
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