Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


AUTS hangs - import/export/hot folder tasks are never completed


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Import/export/hot folder tasks are never completed.


Cause

 

Solution

 

Restart AUTS as follows:

1. Get the process id of Automation Daemon (pid)= the number in () in UADM, or you can get it from TaskManager.

2. At the command prompt enter:

> kill pid

e.g. > kill 482

3. After the process was killed, enter:

>arxping -server AutServer

to restart the server.

4. Make sure you see the server again in UADM.

Permanent fix:


See also

 


Keywords

 

administrator, hot folders


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.