![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
Platform |
Macintosh |
|
Operating system |
Mac OS |
|
|
|
||
Error |
||
|
|
||
Symptoms |
Cannot view some files in the job folder from a Mac (although they are viewable from NT). |
|
|
|
||
Cause |
If a job folder is greater than 2GB, some of the files cannot be seen from a Mac. | |
|
|
||
Solution |
Remove unused files from the job folder so that the total size of the job folder is less than 2GB. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
Macintosh, job manager or job folders |
|
|
|
||
Technical contact(s) |
Gordon Miller |
|
Submitted by |
Louise McTague |
|
Date submitted |
23 Nov 2003 |
|