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Can't retrieve folder contents when adding input on a Unix file system


Product

  Prinergy 1.0; Prinergy 1.1

Platform

 

Operating system

 


Error

 


Symptoms

 

When adding input of files on a Unix file system, from Workshop running on a Mac, you get the following error message: "unable to retrieve folder contents due to internal error [1093004]"


Cause

  A file inside the folder that generated the error contains an illegal Mac character.

Solution

 

Remove the file with the offending name or rename the file to eliminate the special character.

Permanent fix:


See also

 


Keywords

 

Macintosh, Unix


Technical contact(s)
 

Gordon Miller

Submitted by
 

Date submitted
 


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