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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Satellite; Windows 2000 | |
Platform |
Server: Dell or Data General all; Client: Macintosh |
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Operating system |
Server: Windows 2000; Client: Macintosh |
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Error |
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Symptoms |
When viewed from the Macintosh, files residing on a Windows 2000 server are displayed with the incorrect file size. The minimum file size displayed by the Mac is 1.2 MB, so if a file is actually smaller than 1.2 MB, it will still be shown as having a size of 1.2 MB. For files larger than 1.2 MB, the file sizes are in multiples of 2 MB. If you copy the file from the Windows 2000 server to the Mac, the Mac shows the correct size. As well, both Prinergy Workshop and InSite show the correct file size. |
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Cause |
This is a known Windows 2000 problem. Services For Macintosh on Windows 2000-based servers does not properly respond to file-size queries from Macintosh clients. | |
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Solution |
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix. To download the fix, see the ZIP file in the See Also section, below. Permanent fix: |
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See also |
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Keywords |
Macintosh, networking, Windows 2000 |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Sinisa Nojkovic |
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Date submitted |
11 Apr 2002 |
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