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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
In the Process Plan Editor you are unable to open or create a new process plan of a given type. The screen briefly flashes and the main PPED window gets a title bar that indicates that it is no longer the frontmost window. |
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Cause |
The preferences have somehow gotten confused into thinking the window belongs somewhere that isn't visible on screen. | |
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Solution |
Delete the user's preferences file, which can be found in the location indicated in the the text below the graphic of the About Box. Permanent fix: |
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See also |
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Keywords |
pped, process plans |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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