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Adobe Distiller, Normalizer, 3rd-party RIPs report missing fonts when refining PS 3 created by Prinergy


Product

  Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Adobe Distiller, Normalizer, and/or 3rd-party RIPs report missing fonts when refining PostScript 3 created by Prinergy.


Cause

  The PostScript 3 created by Prinergy includes Type 2 (aka CFF or Compact Font Format) fonts. Adobe Distiller 4 and Normalizer (Prinergy 2.0.7) do not currently support these types of fonts.

Solution

 

If you need to convert PostScript 3 to PDF, you can use Adobe Distiller 5 or Prinergy 2.1.

Permanent fix:


See also

 


Keywords

 

acrobat, font, normalizer, PostScript, RIP


Technical contact(s)
 

James Bredenhof

Submitted by
 

Date submitted
 


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