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Acrobat hangs after clicking eyedropper tool


Product

  Prinergy 1.1; Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Acrobat hangs after clicking the eyedropper tool.


Cause

  The eyedropper tool is incompatible with Pitstop 4.6.1. Since Pitstop 4.6.1 also contains an eyedropper tool, you don't need the standalone eyedropper tool.

Solution

 

Remove the eyedropper tool from the Acrobat plug-ins folder.

Permanent fix:


See also

 


Keywords

 

acrobat


Technical contact(s)
 

James Bredenhof

Submitted by
 

Date submitted
 


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