Product

Platform

Operating system

Error

Import versioning imposition fails with a postscript error as follows:

Normalize<serverpoolname>:normalizing: Error for the file <marksfilename.ps>: %%[ Error: invalidfileaccess; OffendingCommand: deletefile ]%%.

The normalizer jtp error is:

<servername> PTaskD.XCON_Callback TAKS_JobSub.cpp(1370): Normalize3OnChicken:normalizing: Normalizer server: PostScript error.

Symptoms

Import version imposition fails with a normalizer error when marks files refined using a Normalizer pool.

Import version imposition does not fail when not using a normalizer pool.

Importing the single imposition does not fail

Cause

Solution

1. Use distiller to convert the postscript mark file to pdf and then import version imposition using the pdf marks file. This way normalizer does not process the marks file.

OR

2. DO NOT use a normalizer pool when importing version impositions when you import the job ticket and postscript marks file.

OR

3. Recreate the mark or use a different mark.

Solution 1 is the preferred workaround.

Permanent fix:

See also

Keywords

import-export, job ticket, normalizer, PDF

Technical contact(s)

Louise McTague

Submitted by

Louise McTague

Date submitted

05022002