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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
Unpopulated job ticket and marks file does not import into Prinergy. Diag reports the following error: <Servername> PImpExpJTP RWJT_ParseImpositionFile.cpp(2331): JTFile is missing pageInfo extension array |
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Symptoms |
Preps 4.1 unpopulated job ticket fails import. |
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Cause |
The job ticket contains a forward slash "/" in front of blankpage.pdf and in front of the postscript marks file name. | |
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Solution |
Do not use Preps 4.1. ScenicSoft has released an updater (patch 1) available for download from their web site. Permanent fix: |
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See also |
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Keywords |
import-export, job ticket, Preps |
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Technical contact(s) |
Louise McTague |
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Submitted by |
Louise McTague |
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Date submitted |
05022002 |
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