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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
When Workshop is launched on the Mac, it starts but no login screen appears. |
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Cause |
This is a bug in Workshop. | |
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Solution |
1) Force quit the Prinergy workshop: - Press Command + ALT + ESC. - Click the Force Quit button. 2) Configure TCP/IP correctly: - In the TCP/IP control panel, select the device in the Connect Via drop-down menu, if you have more than one network card. - Configure the IP address. If they do not have a DHCP server select manually and enter the IP address. - From the Edit menu, select user mode and change the user mode to Advanced. - In the TCP/IP control panel, click the Options button. - Select Active and uncheck the 'Load only when needed' button. Permanent fix: |
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See also |
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Keywords |
workshop |
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Technical contact(s) |
Gordon Miller |
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Submitted by |
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Date submitted |
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