Product

Platform

Operating system

Error

Symptoms

When you try to open the Quick Start Guide from Workshop's Help menu (when Workshop is running on Windows), Acrobat launches but fails to open the file. Eventually a dialog appears saying that a certain file (whose name depends on the product and brand the customer has) could not be found.

Cause

Solution

If you launch Acrobat first and then select the Quick Start Guide from the Help menu, the correct file will be found and opened.

Permanent fix:

See also

Keywords

Windows 2000, workshop

Technical contact(s)

Gordon Miller

Submitted by

Date submitted