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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Connect 2.1 | |
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Operating system |
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Error |
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Symptoms |
The Import_Export JTP complains that it can't find the mark file after the file has been manually renamed. |
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Cause |
When importing an imposition, the mark file name (.ps or .pdf) is recorded inside the imposition job ticket. If the mark file is renamed manually, and the job ticket (.jt) is not updated with the new name, Import_Export JTP is not aware of the new name, and it will complain that it cannot find the mark file, even if the renamed mark file is in the same directory as the job ticket. | |
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Solution |
When importing an imposition, don't change the name of the mark file manually. Permanent fix: |
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See also |
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Keywords |
imposition [layout], JTP |
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Technical contact(s) |
Louise McTague |
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Submitted by |
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Date submitted |
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