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Prinergy Archiver fails with error: Could not archive file xxx - not online


Product

  Prinergy 1.1; Prinergy Connect 2.0

Platform

 

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Windows or Macintosh


Error

 

Below is an example of one specific job that failed with this warning :

"Could not archive file '\\YCS603-132\AraxiVolume_YCS603-132_G\Jobs\Geneva, NY.1100008.15\HotFolders\VERIZONINPUT\0090_00_VNE_GNV081_0000_YP1.PS' --

not online"


Symptoms

 

***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.***

Archiving of a job fails with an error saying that the file could not be found because the file is not online.


Cause

  The archiver job will fail if a full job archive is run after some files have been removed (possibly purged) from the file system.

Solution

 

There is no solution. This is expected behavior for Archiver.

Permanent fix:


See also

 


Keywords

 

archiver


Technical contact(s)
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

07 Sep 2001


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