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Product |
Prinergy Connect 2.0 | |
Platform |
Intel |
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Operating system |
Windows 2000, Windows XP |
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Error |
The following errors appear in diag: E 10Sep01 13:31:24.966-PDT [1728.4128] CRUSTY Administrator PArchRetJTP.main AMDM_MediumFactoryBase.cpp(107): Unrecognized engine kind. Kind = None E 10Sep01 13:31:48.982-PDT [2744.4012] CRUSTY Administrator PPurgeJTP.main AMDM_MediumFactoryBase.cpp(107): Unrecognized engine kind. Kind = None |
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Symptoms |
Archive and Purge JTPs will not start. |
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Cause |
The registry key ...\archiver\Enginekind is set incorrectly. | |
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Solution |
Set the value of the registry key to NTMS for Prinergy 2.0 running under Windows 2000 or XP. Permanent fix: |
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See also |
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Keywords |
archiver, archiver - purge, JTP |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Miranda Alldritt |
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Date submitted |
10 Sep 2001 |
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