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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
System backup fails when no DLT devices are installed on the system |
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Cause |
When migrating from DLT to AIT, there is a registry setting that must be changed, as the Araxi backup still points to DLT and not the new AIT | |
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Solution |
HKEY_LOCAL_MACHINE\SOFTWARE\Creo\Araxi\2.0.4.BLD69\Default\System\Backup\Mediatype value needs to be changed from "DLT" to "8mm AIT1" without the quotes but respecting the space and case. Permanent fix: |
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See also |
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Keywords |
backup |
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Technical contact(s) |
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Submitted by |
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Date submitted |
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