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Product |
Prinergy Connect 2.0 ; Prinergy Connect 2.1 | |
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Operating system |
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Error |
It is impossible for Prinergy to retrieve the original sub-pages after a re-refine. |
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Symptoms |
After re-refining either subpages or original input files, the new subpages appear as on-line and never archived. If these files are deleted, their status becomes missing. |
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Cause |
When a page is re-refined, a completely new entry is created in the registeredfile table and the old entry deleted. The old pages that were originally archived no longer exist as registered files. | |
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Solution |
Re-archive the new subpages. This problem will be addressed in a future version of Prinergy. Permanent fix: |
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See also |
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Keywords |
archiver FAQs, archiver - retrieve |
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Technical contact(s) |
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Submitted by |
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Date submitted |
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