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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
Intel |
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Operating system |
Windows 2000 Server |
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Error |
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Symptoms |
Retrieve fails with the following error: d 26Apr01 13:15:25.859-PDT [4152.4828] GATOR AraxiLab PArchRetJTP.Medium Retrieve Thread: 4828 SEQM_Araxi10TapeFormat.cpp(1291): File header is correct, source location: \\GATOR\AraxiVolume_GATOR_J\Jobs\New Mexico\VPS-Sigs\New M.Form04_NM_8.1A.1.K.VPS E 26Apr01 13:15:26.765-PDT [4152.4828] GATOR AraxiLab PArchRetJTP.Medium Retrieve Thread: 4828 SEQM_Araxi10TapeFormat.cpp(1413): SEQM_BackupWrite.Write() failed for file '\\GATOR\AraxiVolume_GATOR_J\Jobs\New Mexico\VPS-Sigs\New M.Form04_NM_8.1A.1.K.VPS'. Error: 13 Win32 message = The data is invalid. |
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Cause |
When archiving files to two pools, one set of files did not get archived with the complete stream of data; part of it was missing. | |
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Solution |
Upgrade to 2.0.7 Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
archiver - retrieve |
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Technical contact(s) |
Amy Chan |
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Submitted by |
Amy Chan |
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Date submitted |
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