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Prinergy 3.0.3.0 reports incorrect spot colors, "Convert spots to process" is on, and Preflight is used in Refine


Product

  Prinergy 3.0.3.0

Platform

 

Operating system

 


Error

 


Symptoms

 

In Prinergy 3.0.3.0, if Preflight is on and ColorMatch is configured to convert spots to process, in some circumstances Prinergy will erroneously report the spot as being still present, although the file will be CMYK only.


Cause

  Under investigation by Prinergy development team

Solution

 

The workaround is to do a minimal 2nd Refine.

This issue will be fixed in Prinergy 3.0.3.1.

Permanent fix:


See also

 


Keywords

 

refiner, spot color


Technical contact(s)
 

James Bredenhof

Submitted by
 

Malcom Kenning

Date submitted
 

16 Jan 2006


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