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Product |
Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
Workshop dates/times (for example, history logs or start times in task info dialogs) are an hour ahead of what they should be. |
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Cause |
This is a known problem with Java (JDK 1.1.8 and earlier) that has apparently been fixed in version 1.3. The problem is in the mechanism that Java uses to determine which timezone it is in. It uses regional information extracted from locale information that leads to mismatches in some cases. | |
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Solution |
Ask users to change the timezone setting on their PC to PST when their time is different from the server. Permanent fix: |
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See also |
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Keywords |
workshop |
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Technical contact(s) |
Gordon Miller |
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Submitted by |
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Date submitted |
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