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Insufficient access level error in NSI Double-Take


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy 2.3, 3.0.2, 3.1

Platform

 

Operating system

 

Windows 2000 Server


Error

 

When you try to create a replication set using the CreateRepset.cmd or DT_Configure.cmd scripts, the error "insufficient access level" is displayed.


Symptoms

 

Failure to create replication set. When you try connecting to a server in the DoubleTake Management Console, double-clicking the server launches a login dialog box. Using the current login fails.


Cause

  Double-Take administrators should be a member of the "Double-Take Admin" Group. When Double-Take is installed, the Double-Take Admin group is populated with all the users in the Administrators group. Users with administrator privileges that are added after the Double-Take installation will not be in the Double-Take Admin group.

Solution

 

Add all new user acounts which will be used to configure Double-Take to the Double-Take Admin group.

Permanent fix:


See also

 


Keywords

 

EPM, Emergency Platemaking (EPM), Hot Standby, administrator, backup


Technical contact(s)
 

Philip Samaniego

Submitted by
 

Philip Samaniego

Date submitted
 

28 Sep 2006


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