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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 3.x | |
Platform |
DELL PE2900 and PE2950 |
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Operating system |
W2K Server SP4 |
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Error |
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Symptoms |
When the server is rebooted, RSM will not be able to detect the tape library. The tape library will have a Red "X" in Removable Storage\Physical Locations and the internal drives will show up as standalone drives. A restart (or several restarts) of RSM would allow it to successfully detect the library. The tape library will work fine after redetection, until the next reboot, when it will not show up again in RSM. |
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Cause |
There is an interop problem with DELL OMSA v5.1 in PE2900/PE2950, RSM and Qualstar and ADIC FastStor libraries. DELL is currently investigating the issue. | |
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Solution |
On the PE2900/PE2950 exhibiting the problem, change the startup type of the service "DSM Shared Services" to manual. Permanent fix: |
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See also |
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Keywords |
administrator, archiver, archiver - RSM, backup, tape libraries |
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Technical contact(s) |
Philip Samaniego |
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Submitted by |
Philip Samaniego |
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Date submitted |
20 Sep 2006 |
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