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Can't print DeviceN pages directly from Adobe Acrobat to a proofer.


Product

  Acrobat

Platform

 

Operating system

 


Error

 

VMError: offending command


Symptoms

 

Page does not print out on proofer when sending it from Adobe Acrobat.


Cause

  The problem is with the tint transform Creo attaches to the DeviceN colorspace. The Creo tint transform is a sampled function and the procset from Adobe does not free the memory it allocates each time it executes the function. It will execute the function for every pixel in the image and then free memory. For large images, the RIP will run out of VM (virtual memory) before finishing the image.


Solution

 

Go the the "Advanced..." print settings dialog and choose a color profile. Chose "Adobe CMYK". This instructs Acrobat to convert the image to CMYK before it is written to PostScript and sent to the printer, and completely avoids the problem of executing leaky tint transforms at the printer's RIP.

Permanent fix:


See also

 


Keywords

 

1.1 to 2.0 Upgrades, proofing


Technical contact(s)
 

Ken Lew

Submitted by
 

Ken Lew

Date submitted
 

19 Sep 2003


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