Product

Platform

Operating system

Error

Symptoms

Customer want to move the Archiver JTP from Primary to secondary or vice versa, and need to migrate the RSM database from one system to another to avoid the pain of reinventory all the tapes in the destination server.

Cause

Solution

1. Move the tape device to the destination server.

2. Reconfigure the device on the destination server with the appropriate tape driver or changer driver.

3. Stop the RSM service from the destination server.

4. Copy the ntmsdata files from the source server in the system drive D:\winnt\system32\ntmsdata folder to the same folder in the destination folder.

5. Start RSM service from the destination server.

6. In RSM, delete the device that showed up with a red cross on it.

7. Remove the Archiver and Purge JTPs on the source server.

8. Add Archiver and Purge JTPs on the destination server.

Permanent fix:

See also

Keywords

archiver configuration, archiver - RSM

Technical contact(s)

Amy Chan

Submitted by

Amy Chan

Date submitted

15 Nov 2002