Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
Platform |
Intel |
|
Operating system |
Windows 2000 Server/Windows NT |
|
|
|
||
Error |
||
|
|
||
Symptoms |
Attempt to retrieve a job from a read-only tape fails. |
|
|
|
||
Cause |
In Prinergy 1.1, if the customer sets the tape to read-only (i.e. write-protect), this will cause the retrieve to fail. In Prinergy 2.0, it will be fine even if the tape is write protected. | |
|
|
||
Solution |
Apply patch 2.0.7.7 Permanent fix: Prinergy 2.0 |
|
|
|
||
See also |
||
|
|
||
Keywords |
archiver - retrieve |
|
|
|
||
Technical contact(s) |
Amy Chan |
|
Submitted by |
Amy Chan |
|
Date submitted |
||