Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Prinergy Workshop fails to run on an Intel P4 processor


Product

  Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Workshop running on a Pentium 4 (P4) processor fails with a runtime error.


Cause

  The dll responsible for identifying the processor (symcjit.dll) does not recognize the P4 as supporting SSE.

Any version of symcjit.dll older than 3.10.107 will exhibit this problem.


Solution

 

Perform a search for the symcjit.dll file and remove the file. If the file is missing, the Java JIT (just-in-time) compiler will not attempt to compile the Java code. The application may run marginally slower as a result.

Permanent fix:


See also

 


Keywords

 

Intel, workshop


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

21 Nov 2001


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.