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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
Any |
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Error |
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Symptoms |
Pantone colors are displayed incorrectly in Acrobat 5 when Overprint preview is ON. For example, a red color is displayed as green. Proofs and final output look fine, as does the Acrobat display when overprint preview is disabled. |
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Cause |
Acrobat 5 is used with overprint preview ON and the PDF was refined through a Prinergy system that has a L*a*b PANTONE database. Acrobat 5 has a bug that prevents proper display of spot colors that do not have CMYK recipes when overprint preview is used. | |
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Solution |
1. Uncheck Overprint Preview under the View menu in Acrobat. 2. Change the Prinergy color database to use a CMYK PANTONE database. (Warning, this should NOT be done if the customer is using color management) Permanent fix: |
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See also |
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Keywords |
acrobat, color |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
24/01/2002 |
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