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Font missing even when added with Prinergy's Global Font Converter


Product

  Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Connect 2.1

Platform

 

Server: Dell or Data General all; Client: PC or Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Windows or Macintosh


Error

 


Symptoms

 

Page fails in the Normalizer with a message that a font was missing even though the missing font was added to the system using the Global font converter.


Cause

  The directory where the Global Font converter places fonts is not automatically searched by the Normalizer.

Solution

 

A. Use the Per-job font converter instead. See Prinergy online help for the procedure.

B. If the Global font converter is used then, for each job, specify a font search path that points to:

%AraxiHome%\CreoAraxi\data\Fonts

where %AraxiHome% is the Prinergy primary server home volume

Permanent fix:


See also

 


Keywords

 

font, normalizer


Technical contact(s)
 

Rob Morgan

Submitted by
 

Rob Morgan

Date submitted
 

22 Apr 2002


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