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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 Level 2.1.0; Prinergy Direct 2.1 Level 2.1.0; Prinergy Access 2.1 Level 2.1.0; Prinergy Powerpack 2.1 Level 2.1.0 | |
Platform |
Any |
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Operating system |
Any |
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Error |
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Symptoms |
Gradient fill that is set to overprint in Illustrator 10 knocks out the colors below it when saved as EPS and refined to a PDF in Prinergy. |
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Cause |
Gradient is not being converted to a smooth shading by the Refiner, likely due to a change in the way Adobe was describing its gradient fills. | |
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Solution |
In Illustrator 10, save the file as version 8 compatible and then re-save the file using Illustrator 8, then refine the resulting EPS. Should have been fixed in 2.1.0.18 Permanent fix: |
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See also |
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Keywords |
Illustrator, refiner |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
24/06/2002 |
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