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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy 2.2 and up | |
Platform |
Mac |
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Operating system |
Mac OS X |
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Error |
Failed to load the required CMap <file name> for CID font <font name>: Failed to locate CMAP <file name> on resource search path: Font Search Path |
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Symptoms |
File fails to analyze in the Creo PDF Trap editor plug-in |
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Cause |
The required CMap file is missing or the permissions have been set so that the Mac User does not have rights to see inside the CMap folder | |
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Solution |
Change the permissions on the CMap folder to allow Read/Write access. The easiest way to find the CMap folder is to do a search for "CMap" or whatever the filename is in the error message. If the required file is not present anywhere on the Mac, the solution will be to re-install Acrobat or copy the file from another Mac that is not having the same problem. Permanent fix: |
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See also |
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Keywords |
Macintosh, acrobat, font, trapping |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
07/04/2005 |
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