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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 3.x | |
Platform |
Macintosh and Windows |
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Operating system |
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Error |
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Symptoms |
Separations Viewer window is blank when running in Acrobat 7.0.5 Trapper and Dotshop windows are blank when Separations are enabled in Acrobat 7.0.5 |
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Cause |
A change in Acrobat 7.0.5 caused the Separations Viewer to be unable to draw the plates in it's external window. | |
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Solution |
In Acrobat 7.0.5 Preferences, enable the External Streams. Select Edit->Preferences->General->Trust Manager->Enable External Streams (check the checkbox). . Note: Enabling External Streams may allow outsiders to make network connections to your computer, so use caution when opening PDFs from unknown sources on machines that are connected to the Internet. Permanent fix: |
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See also |
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Keywords |
Dotshop, acrobat, trapping |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
28 Nov 2005 |
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