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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 2.3 | |
Platform |
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Operating system |
Mac OS 10.3.9, 10.4 |
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Error |
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Symptoms |
The geometry plug-in's pop-up menu that is supposed to show choices like All Pages shows items from the Acrobat Commenting or other menu when running Acrobat 7.0.7. |
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Cause |
Acrobat and the geometry plug-in are competing for the same menu resources and Acrobat overrides the plug-in. | |
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Solution |
This problem can usually be solved by removing the SepRepair plug-in from the Prinergy plug-ins folder. This plug-in is only useful when working with poorly created pre-separated files. There are two other possible solutions: 1. Upgrade to Prinergy 3.0.3, which installs PlateBuilder, PDF Compare, and PDF Merge. Their presence appears to mask the problem. 2. Remove the Acrobat Commenting or other plug-in menus that show up in the geometry plug-in. Permanent fix: |
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See also |
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Keywords |
Geometry, acrobat |
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Technical contact(s) |
Rob Morgan |
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Submitted by |
Rob Morgan |
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Date submitted |
14 Mar 2006 |
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