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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
There are artifacts on HP 5000 output sent from Prinergy 2.0.7 or CPS. |
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Cause |
The cause of the artifacts is unknown. However, there's a way to work around the problem. | |
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Solution |
Check the firmware version on the HP5000, and see if it is >= 2.10. Firmware 2.10 allows the HP5000 to accept the older HP-RTL format, 1 bit CMYK. This output will only use CMYK, not CMYKcm, during output. Download the latest firmware for the HP 5000 from HP's website: http://www.hp.com/cposupport/plotters/support_doc/bpp03472.html. Permanent fix: |
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See also |
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Keywords |
output, proofing |
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Technical contact(s) |
Rob Prior |
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Submitted by |
Sam Mueller |
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Date submitted |
15 Nov 2001 |
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