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Screening parameters not available for some screen sets.


Product

  Prinergy 2.3, 3.0

Platform

 

Operating system

 


Error

 

None.


Symptoms

 

When editing/creating an output process plan, the screening parameters are blank.


Cause

  The screening parameters are stored in a file that gets generated everytime an output JTP is started/re-started. Sometimes, the file is not complete and this results in the drop-down lists in the process plan being blank.

Solution

 

Re-starting the relevant output JTP (proofing, Print Console, etc.) will cause the parameter file to be re-generated. This usually works the first time but if it doesn't work the first time, then try deleting the contents of the following folder (\CreoAraxi\data\DeviceAndServices\DynamicParameters) and restart Prinergy.

Permanent fix:


See also

 


Keywords

 

screening


Technical contact(s)
 

Ken Lew

Submitted by
 

Ken Lew

Date submitted
 

03 February 2005


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