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Prinergy Administrator reports cannot connect to DASS


Product

  Prinergy 1.1

Platform

 

Operating system

 


Error

 


Symptoms

 

Prinergy Administator reports cannot connect to DASS. Prinergy Administator does not list any JTPs. Each process take a little longer to start up than usual. The system seems to work; all processes are running. Device and Services daemon responds when you arxping it.


Cause

 

Solution

 

In the network control panel, select the TCP/IP protocol.

In the DNS tab, ensure the hostname is lower case. Restart the system.

Permanent fix: Prinergy 1.1


See also

 


Keywords

 

administrator, DASS


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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