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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
The file refines without problems, but when you try to RIP the file, the RIP monitor reports āError: undefindedfilename; Offending command: fileā? When viewed from Workshop, the file name may contain a character that looks like a box. This problem also occurs if the process plan name also contains illegal characters. |
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Cause |
In the file name, there is an illegal character the RIP cannot handle. The RIP cannot reference the file, so it errors out. | |
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Solution |
Rename the input file so that it does not contain any illegal characters. Permanent fix: |
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See also |
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Keywords |
RIP |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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