Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Files not visible from the Mac are visible from Windows NT Explorer


Product

  Windows 2000

Platform

 

Operating system

 


Error

 


Symptoms

 

Some files are not visible from the Mac, even though they are visible from Windows NT Explorer.


Cause

  Windows NT may have a corrupt Macintosh file index

Solution

 

This is one method of recreating the Macintosh index. For other methods, see Microsoft's article Q147909: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q147909

If the problem exists in a volume that is part of a directory (for example, D:\Public), type the following command at a command prompt:

Dir > D:\PUBLIC:AFP_IdIndex

If you are rebuilding a root drive share such as C:\ or D:\, type the following command:

Dir > D:\:AFP_IDIndex

NOTE: This command will intentionally corrupt the index of the Macintosh volume.

After Services for Macintosh (SFM) is stopped and restarted, the corruption forces Windows NT to immediately rebuild the index on that volume. If an Access Denied error message occurs, the volume may be in use by opened files or the directory is being shared for PC access. Disable all programs and file sharing to prevent this error.

After SFM is restarted and the index is complete, an event will be logged in Event Viewer. If the volume is large in size, it may take several minutes before all volumes and files are visible by the Macintosh client. Avoid stopping the SFM service at this time.

Permanent fix:


See also

 


Keywords

 

Macintosh, Windows 2000, Windows NT


Technical contact(s)
 

Gordon Miller

Submitted by
 

Simon Chen

Date submitted
 


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.