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Workshop fails to start and hangs immediately when starting


Product

  Prinergy 1.1; Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Workshop fails to start and hangs immediately when starting.


Cause

  When TCP/IP is set up incorrectly or has not been set up, it will cause the Workshop to hang.

Solution

 

Check TCP/IP networking.

Ensure that you can ping to the Mac from the primary server and vice versa.

Permanent fix:


See also

 


Keywords

 

workshop


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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