Product

Platform

Operating system

Error

Symptoms

A scaled duotone EPS with pantone and black refines to CMYK.

To reproduce the problem:

1. Take a greyscale TIFF into Photoshop 5.5.

2. Convert it to a duotone with Black and Pantone 294 CV (the color does not matter).

3. Save this file as an EPS.

4. Place it on a Quark 4.11 document, once in a picture box at 100% and again in a picture box scaled at 30%.

5. Print to a PostScript file and take it into Prinergy.

6. Refine and do not convert to process: the 100% file is OK and the 30% is converted to CMYK.

Again, both of these are from exactly the same EPS file.

Cause

Solution

You can save the 30% file scaled in Photoshop and place this as a second image. It refines correctly. Prinergy 2.0 works correctly without using the workaround.

Permanent fix: Prinergy 2.0

See also

Keywords

color, PostScript, refiner

Technical contact(s)

James Bredenhof

Submitted by

Date submitted