Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
|
|
||
Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 | |
Platform |
Server: Dell all; Client: PC or Macintosh |
|
Operating system |
Server: Windows 2000; Client: Windows or Macintosh |
|
|
|
||
Error |
||
|
|
||
Symptoms |
When trying to add an input file or import an imposition, Workshop crashes and reports the following error in Prinergy Diagnostics: E 18Jun02 14:35:20.696-PDT [000.000] server8 Administrator workshop assertion failure at com.creo.araxi.UDBG.UDBG_Assert.IsTrue(Compiled Code) at com.creo.araxi.UDBG.UDBG_Assert.IsTrue(Compiled Code) at com.creo.araxi.USFS.USFS_FileSysBrowserCore.addNotify(USFS_FileSysBrowserCore.java:230) at java.awt.Container.addNotify(Compiled Code) at java.awt.Panel.addNotify(Compiled Code) at java.awt.Container.addNotify(Compiled Code) at java.awt.Window.addNotify(Window.java:109) at java.awt.Dialog.addNotify(Dialog.java:128) at com.creo.araxi.UDLG.URID.URID_RegImpositionDlg.addNotify(URID_RegImpositionDlg.java:363) at java.awt.Window.pack(Window.java:124) at com.creo.araxi.UDLG.URID.URID_RegImpositionDlg.<init>(URID_RegImpositionDlg.java:311) at com.creo.araxi.UDLG.URID.URID_RegImpositionDlg.<init>(URID_RegImpositionDlg.java:150) at com.creo.araxi.UJCK.UJCK_JacketToolFrame.File_DoRegisterImpositionPlanFile(UJCK_JacketToolFrame.java:2898) at com.creo.araxi.UJCK.UJCK_JacketToolFrame.HandleUnhandledMenuEvent(UJCK_JacketToolFrame.java:622) at com.creo.araxi.UWSP.UWSP_MenuHelper.HandleMenuEventUsingFocusChain(UWSP_MenuHelper.java:1309) at com.creo.araxi.UWSP.UWSP_MenuHelper.actionPerformed(UWSP_MenuHelper.java:1269) at java.awt.MenuItem.processActionEvent(MenuItem.java:436) at java.awt.MenuItem.processEvent(MenuItem.java:400) at java.awt.MenuComponent.dispatchEventImpl(MenuComponent.java:190) at java.awt.MenuComponent.dispatchEvent(MenuComponent.java:182) at java.awt.EventDispatchThread.run(Compiled Code) Build : 264, Tue Feb 5 16:26:54 2002 |
|
|
|
||
Cause |
Workshop was not able to find a Prinergy standard share (AraxiVolume) because it was not set up in Prinergy Administrator. | |
|
|
||
Solution |
Open Prinergy Administrator on the server and add an AraxiVolume as an Accessible Folder. Permanent fix: |
|
|
|
||
See also |
||
|
|
||
Keywords |
workshop |
|
|
|
||
Technical contact(s) |
Simon Chen |
|
Submitted by |
Simon Chen |
|
Date submitted |
18 Jun 2002 |
|