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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
Problem installing patches downloaded using Fetch from a Macintosh. PPU fails to install the patch and reports an IO error. |
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Cause |
The mode used to transfer the file is incorrect and has corrupted the file. In Fetch, by default the transfer mode is set to 'Automatic'. |
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Solution |
When downloading patches using Fetch on a Macintosh, set the transfer mode from 'Automatic' to 'Binary' before downloading. You can check the integrity of the file by unzipping it: At the command prompt, type: unzip -V <patchfile.ppu> Permanent fix: |
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See also |
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Keywords |
patches, ppu |
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Technical contact(s) |
Simon Chen |
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Submitted by |
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Date submitted |
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