Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Services for Macintosh (SFM) server is not displayed in Macintosh Chooser


Product

  Prinergy 1.1; Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Satellite

Platform

 

Server: Dell and Data General all; Client: Macintosh

Operating system

 

Server: Windows NT or 2000; Client: Mac OS 9.x; Mac OS X


Error

 


Symptoms

 

The Services for Macintosh (SFM) server is not displayed in Macintosh Chooser, or it appears only sporadically. However, you are still able to connect to the Windows server using an IP address.


Cause

  Possible causes:

A. There are multi-seed routers on the local network. As well, two physical AppleTalk networks may have been given the same network numbers.

B. There are too many Macintosh nodes (more than 253 Appletalk hosts or servers) on one Appletalk network segment.

C. Appletalk routing is turned on.


Solution

 

Solution A:

1. Check the network numbers used for each physical network, then look for duplicates.

2. If there are duplicates, change one number so that all physical networks use unique network numbers.

Solution B:

If no duplicates are found, check whether the network has a bridge/switch that is filtering packets. It may be filtering out the Appletalk broadcasts, thus preventing proper communication.

Solution C:

Disable AppleTalk routing.

Solution D:

Regardless of the cause, you can connect to the server via TCP/IP with the server's IP address using AppleshareIP.

Permanent fix:


See also

 


Keywords

 

Macintosh, networking


Technical contact(s)
 

Simon Chen

Submitted by
 

Sinisa Nojkovic

Date submitted
 

11 Apr 2002


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.