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Lost delayed write errors and slow network performance when using UNC paths


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Lost delayed write errors when RIPing to disk.

Lost delayed write errors when publishing PDF.

Slow import/export performance.

Slow performance when using UNC paths.


Cause

  Network bindings are not correct.

Solution

 

A quick way to check if your machine has the wrong binding order is to use the getmac reskit utility.

Here's a sample output from a properly configured machine:

Transport Address Transport Name

----------------- --------------

00-10-A4-EB-93-90 \Device\NetBT_Tcpip_{9AAE1A66-88AB-413D-B19E-4D2D566C9C2A}

00-10-A4-EB-93-90 \Device\Nbf_{9AAE1A66-88AB-413D-B19E-4D2D566C9C2A}

4A-A4-20-52-41-53 \Device\Nbf_NdisWanNbfIn{F9443A53-B2C2-4167-9B15-96A52A694C3A}

4A-A4-20-52-41-53 \Device\Nbf_NdisWanNbfIn{C66E2F16-4699-4C5A-8119-52F2F4A2FCF3}

4C-2D-20-52-41-53 \Device\Nbf_NdisWanNbfOut{93AF0F43-D62A-404D-8FEC-E7BAE62997FE}

4C-2D-20-52-41-53 \Device\Nbf_NdisWanNbfOut{3C744FE5-B8B5-4592-B880-07756CC90660}

4E-B6-20-52-41-53 \Device\Nbf_NdisWanNbfOut{94AB1917-E6F2-4232-89B7-7DB24C4DD265}

00-00-00-00-00-00 \Device\NetbiosSmb

You'll notice that the NetBT_Tcpip{GUID} is on top. This should be the network card. The GUID should correspond to the NIC's GUID.

You can find the NIC's GUID in the following registry key:

HKLM\software\microsoft\Windows NT\CurrentVersion\NetworkCards\1\ServiceName

NetbiosSmb should be at the bottom of the list.

If you find that this is not correct you must modify the following registry values:

Under HKLM\system\currentcontrolset\service\lanmanserver\linkage modfy bind, export and route values so NetBT_Tcpip{NIC's GUID} is on top and NetbiosSmb is on the bottom. All three of these values should match.

Under HKLM\system\currentcontrolset\service\lanmanworkstation\linkage modfy bind, export and route values so NetBT_Tcpip{NIC's GUID} is on top and NetbiosSmb is on the bottom. All three of these values should match.

Once you've made these changes you must reboot for these settings to take effect.

Permanent fix:


See also

 


Keywords

 

networking


Technical contact(s)
 

Simon Chen

Submitted by
 

Date submitted
 


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