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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
Freehand CMYK objects are painted in black when exported as RGB EPS and normalized or distilled with Prinergy Distiller plug-in. |
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Cause |
The file was not exported correctly. It should have been exported as a CMYK EPS. This is a bug in Prinergy Normalizer and Prinergy Distiller plug-in. | |
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Solution |
Correct the Freehand file by re-exporting the file as CMYK. If the file was placed in a layout program, rewrite the PostScript. Alternatively, you can distill the file without the Prinergy Distiller plug-in before adding the file in Prinergy. Permanent fix: |
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See also |
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Keywords |
acrobat, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
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