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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
Server: Dell all; Client: PC or Macintosh |
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Operating system |
Server: Windows 2000; Client: Windows or Macintosh |
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Error |
The following error is reported in Workshop: Message from Extreme: JTP used by an active process has disconnected from the coordinator: ColorMatchJTPOnAudi:ColorMatch.[1080072] The following error is reported in Diag: E 28Dec01 16:34:42.187-PST [4112.3368] YCS1032-450 ARAXI PColorJTP XTRM_Signature.cpp(232): : precondition failed: (iIndex < GetNumSheets()) at line 232 in file XTRM_Signature.cpp |
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Symptoms |
***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.*** Imposed output using Epson 5000/9000 causes ColorMatch JTP to fail. |
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Cause |
Prinergy update 2.0.7.13 introduced a problem with direct Epson output. | |
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Solution |
Install Prinergy update 2.0.7.14. To update a Prinergy system, Request Support Online. Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
output |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Simon Chen |
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Date submitted |
08 Jan 2002 |
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