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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
Server: Dell all; Client: PC or Macintosh |
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Operating system |
Server: Windows 2000; Client: Windows or Macintosh |
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Error |
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Symptoms |
Using network analysis software such as Windows 2000 Network Monitor, you notice an abnormal amount of Internet Control Message Protocol (ICMP) Destination Unreachable messages originating from a Prinergy server, even when Prinergy is not running. This may be mistaken for a virus attack. |
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Cause |
Dell's OpenManage IT Assistant software is searching for other systems on the network. When enabled, the software will automatically search for other systems with OpenManage installed. | |
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Solution |
1. In Preferences for OpenManage IT Assistant, select Default Discovery and uncheck the following: - Enable System Discovery - Enable System Status - Discover Only Instrumented Systems 2. In Subnet Discovery, remove all listed subnets. Permanent fix: |
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See also |
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Keywords |
networking, Windows 2000 |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Simon Chen |
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Date submitted |
11 Jan 2002 |
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